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All online orders will be posted using Royal Mail and will normally reach you within 7 working days.(excluding weekends and Bank Holidays). At peak time especially Christmas, Valentines and Easter please order in good time as deliveries may take longer.


We cannot guarantee delivery times during Royal Mail industrial action and take no responsibility for late or lost deliveries provided we have fulfilled our duties.


Please be mindful of Hot weather (over 20c) as we will not accept responsibility for heat damage.


Postage is by Royal Mail - First Class Standard Small Parcel at a rate of £4.95.

If you need your item sooner, please contact us to discuss special delivery costs.


Thanks for purchasing our hand crafted artisan chocolates. We offer a full money-back guarantee for all purchases made on our website.


If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.


You are eligible for a full reimbursement within 14 calendar days of your purchase.

After the 14-day period, you will no longer be eligible and won't be able to receive a refund.


We encourage our customers to try our chocolates in the first two weeks after their purchase to ensure they have been received in the best condition.

If you have any additional questions or would like to request a refund, feel free to contact us.

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